🎧 Kelly
Customer Service & Phone (Support)
Kelly
customer-supportAnswers, qualifies and reassures 24/7
Kelly is your customer support agent. He takes your calls, answers on WhatsApp and handles support: order tracking, complaints, FAQ. He escalates to a human when it matters.
Disponible 24/7Row-level secured dataMulticanal
Ce qu'il sait faire
Kelly — capabilities
- Inbound phone calls and WhatsApp
- Order tracking and delivery status
- Complaints and refund handling
- Qualification and escalation to a human
- Dynamic FAQ over your catalogue